Gphc guidance on complaints and concerns

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August undefined, 2024

WebYour details. This section is about you, the person reporting the concern. If you are reporting a concern for someone else, we will ask you for their details (or the … WebApr 8, 2024 · I am a senior regulatory professional specialising in fitness to practise in healthcare, with responsibilities in both FtP decision-making and management. I also hold an additional part-time role in education quality assurance inspection for the social work regulator. I have extensive previous experience of complex casework and investigations …

Can we help with your concern? - GMC - General Medical Council

WebOn 11 June 2024, the GPhC published its finalised “Guidance to ensure a safe and effective pharmacy team”, for pharmacy owners. The guidance can be found here and the PDA … WebJun 28, 2024 · Making a complaint to your dental professional If you're not happy with the treatment or service you have had, it's usually best to tell the practice directly - they may be able to sort the problem out there and then.; Raising concerns about dental treatment The GDC can look into serious concerns about the ability, health or behaviour of a dental … edinburgh college apprenticeship

Controlled drugs and other medicines where additional …

WebReporting concerns. We regulate pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using … WebApr 5, 2024 · Controlled drugs and other medicines where additional safeguards are needed. Some categories of medicine may pose particular risks of serious harm or may be associated with overuse, misuse or addiction. When prescribing, you should follow relevant clinical guidance, such as drug safety updates on the risk of dependence and addiction … Webthe health service who raise genuine concerns about malpractice in the workplace. 2.1.3 Failure by you to report concerns may constitute a breach of the Code of Ethics and may form the basis of a complaint of professional misconduct. Your fitness to practise may be brought into question. This may lead to edinburgh college application login

Complaint handling best practice - General Dental Council

WebThe 2010 Pharmacy Order established the General Pharmaceutical Council (GPhC) and its fitness to practise committee. The Pharmacy Order sets out a list of gateways, for example, misconduct or adverse health. A pharmacist’s fitness to practise can only be considered to be impaired if one or more of the gateways apply. The gateways include ... WebSafeguards for patients accessing healthcare remotely. Remote consultations and prescribing provided online, over video-link or by phone can benefit patients 1, save resources and help meet public demand for more convenient access to healthcare.. However, there are potential patient safety risks, particularly where services aren’t linked … connecting microphones to discord programWeb• concerns about pharmacists and pharmacy technicians - if you want to make a complaint about a pharmacy professional please use the ... When managing and investigating … connecting microphones on pc

"Web1Responding to complaints and concerns Guidance Note: September 2010 2Guidance Note: Responding to Complaints and Concerns The General Pharmaceutical Council … " - Gphc guidance on complaints and concerns

Gphc guidance on complaints and concerns

Glenn Mathieson - Deputy Head of Professionals Regulation

Web52. You must keep clear, accurate and legible records. You must record your concerns, including minor ones, in the child’s or young person’s records (and in their parents’ records if you have access to them). You must also record clinical findings, decisions you have made, actions you have taken, information you have given and received ... WebApr 5, 2024 · General Pharmaceutical Council (GPhC) guidance on providing pharmacy services at a distance, including on the internet (April 2024) provides examples of …

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Web20 Concerns about patient safety can come from a number of sources, such as patients’ complaints, colleagues’ concerns, critical incident reports and clinical audit. Concerns … WebSep 24, 2024 · The General Pharmaceutical Council’s (GPC) guidance, which was released in 2024, says: “If a pharmacy professional is unwilling to provide a certain service, they should take steps to make ...

WebJul 21, 2016 · The Pharmacists Defence Association (PDA) and other pharmacy leaders have expressed concern about new guidance published by the General …

WebWe can usually only investigate concerns about: serious or repeated mistakes in patient care. abuse of professional position, for example, an improper sexual relationship with a patient. violence, indecency or sexual assault. a serious criminal offence. discrimination against patients, colleagues or others. fraud or dishonesty. WebSep 22, 2024 · The General Pharmaceutical Council and the other eight regulators of health and care professionals have signed a joint statement, which sets out what is …

WebOur data compendium is a summary of published GMC findings since 2011 about how different factors relate to rates of FTP complaints, investigations and outcomes. It summarises findings and signposts to the original publications for reference and further reading. View the Compendium of GMC published findings relating to Fitness to Practise …

WebUnsafe clinical practice. Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which … connecting microphone to computerWebcomplaints and concerns Guidance Note: September 2010 Guidance Note: Responding to Complaints and Concerns The General … edinburgh college autismWeb• Delivering non-bias guidance to queries with a positive customer centred approach to handling and resolving customer complaints, issues and concerns • Strong oral & written communication skills - ability to explain new concepts & ideas in a clear, concise & logical manner to team members and key… Show more Key Responsibilities: edinburgh college architectural technologyWebPurpose of the fitness to practise process. Our fitness to practise process is designed to protect the public from those who are not fit to practise. If a registrant’s fitness to practise is impaired (in other words, negatively affected) it means there are concerns about their ability to practise safely and effectively. connecting microphone to macbookWebJul 21, 2016 · Guidance from the General Pharmaceutical Council on appropriate use of social media has been criticised for preventing freedom of speech and stifling debate. ... “The PDA has already seen complaints to the regulator about social media posts, which seem to be more motivated by personal animosity or settling scores against a registrant, … connecting microphone to hpWebMar 2, 2024 · Competence in social or communication skills. All pharmacists and healthcare professionals are required to communicate effectively with patients and should adapt their communication style to meet the needs of the patient, in accordance with GPhC standardsEffective communication skills include an awareness of non-verbal as well as … edinburgh college art portfolioWebThu 21st June 2024 The PDA. On 11 June 2024, the GPhC published its finalised “Guidance to ensure a safe and effective pharmacy team”, for pharmacy owners. The guidance can be found here and the PDA has commented on it here. One of the sections within the guidance is ‘setting staffing levels and responding to concerns about patient … connecting microphone to yamaha keyboard